To who ever it may concern ,


I bought a reebok watch from deals and you on 25Th of november 2011 and was told to be delivered within 21 days and after 21 days i have been calling this people and every time i call i am asked to wait for the product. and the customer care executive are so regreting or felling contrition for failing to deliver the product. that every time they ask for apology and false promises me to call after 48hrs.
I have called for like 8-10 time and every time i call i spend 40-50 bucks as deals and you do not even have a nationalized toll free no. or they never call back even if asked.and does not give any satisfactory answer to quote:
"We are trying to find out details please be patient and call us after 48hrs."
i have spend nearly to the price of product by calling these people .
and i must say these people are completely fraud and may false promise you to deliver the product and take your money as they did with me. i am completely dishonored as a customer and feel being cheated on both business and moral grounds. Deals and you do not have respect for its customer and they despoil customers mentally as i was.


I am totally fed up with their system which i must say is outdated.
my order id is 304378.
i cant understand what should i do now to get the my product and the compensation for the stress and loss of money.

I had lodged a complaint for replacement of Inlet pipe of My Philips Water Purifier on their helpline no.18001022929 on 21.12.2011 my complaint no. is 738637 . As per Philips India commitment the complaints are to be resolved in 48 hrs. But till date my complaint remains unresolved even after 20 days. My family is drinking non purified water and facing health hazard. Inlet pipe of the water Purifier is the pipe connecting the water purifier from main tap with a plastic connector attached to the machine. My complaint (738637) was referred to Golden Electronics, Kalyan ,Dist.Thane,Maharashtra and their reply was the pipe is not available in stock and as and when it comes it will be replaced there is no deadline for the same,even the service center is not aware how long it would take. This is the way Philips provide after sales Service to their customers and moreover these small parts are not available else where also. What a strange way to provide service? Will Philips India look into this matter and help me out. Who would be responsible for the health problem we are facing due to consumption of unfiltered drinking water. Do Philips and their service center understand the importance of such products? It is not Television or Music System which consumer can do with out for days.

Respected Consumer Court Users & Admin,

I had placed 4 orders with Bag It Today on 5th July 2010, the details of order are as follows,

1) Samsung LCD TV - Rs. 17,699 - Booking ID - 440031705
2) Samsung LCD TV - Rs. 17,998 - Booking ID - 880134667
3) Reebok Fitness Kit - Rs. 3,300 - Booking ID - 880134665
4) Samsung Camcorder - Rs. 11,399 - Booking ID - 440031711

Out of these 4, LCD TVs had Surat Diamond Voucher worth Rs. 55,000 Each and the Camcorder had the voucher worth Rs. 20,000.

I had placed the order on 5th July and since then I have called them up on their customer care no. 01140502424 but everytime they said that "Sir we have some technical problems with our Voucher Department so we will provide you the voucher within a week."

Here is some of the call details that I have,

On 9th July 2010 at 3:52 PM I had a talk with a guy named Neeraj,

On 26th July at 3:42 PM I had a talk with some female but I dont have her name.

On 29th July at 2:30 PM I had a talk with a guy named Kuldeep,

On 11th August at 11:45 AM I had a talk with a guy named Prashant.

During the Ordering process they had PROMISED me that as soon as the product is confirmed we will SMS you the voucher details, and later they said they will email me the details. Customer Care people have taken my phone no. and email id many times but no SMS and No EMAIL. Also once they told me to write an email to "membership@bagittoday.com" but even from there I did not get any replies.

Some days later they said we will provide you the vouchers after you have received your product as it is a new rule to give vouchers after product delivery but still I call them up but they give the same reply of Technical Problems and will give you Voucher after a week.

Please CC users, mods and admin I urge you to please help me as the Total Voucher value is Rs. 1,30,000 and its a huge sum. Bag It Today is of India Today Group and I trusted this group but I received FRAUD in return. Please help me get these vouchers.

Warm Regards.

Rahul Tiwari.
9821309680

Dear Sir/Madam,

I have taken a home loan from ICICI Bank (Home Loan A/c no. LBMUM00001242861). The Loan agreement was signed on 10th February 2006 with a discount margin of -1.5% on FRR and the loan amount was disbursed on 14/15.02.2006. Subsequently an amendment (copy attached) dated 21.02.2006 (referring to the terms & conditions of the agreement dated 10/02/2006) was issued revising the discount margin applicable to -2% on FRR, since the disbursement availed on or after 13/02/2006. But the bank has been recovering interest at a rate applying a discount margin of -1.5% instead of -2% on FRR. I took up with the ICICI Bank customer care desk at their Race Course & Andheri (East) offices. ICICI Bank customer Care Officers have verbally declined to honour the stipulations in the amendment issued by them, saying it was a mistake.

I request your intervention/help in getting the refund/readjustment of the excess amount of interest recovered from me since beginning of EMI payment. I am under tremendous mental pressure due to the unexpected behaviour of ICICI Bank. Kindly help.

Thanking You,

Yours Sincerely,
Hatee Ram Pattanayak
Date:02/04/2009

My GPRS pack was to expire on 6th Jan 2012 (30 days validity from the date of activation, 63 Rupees standard GPRS data pack). My GPRS services stopped working on 4th Jan 2012, Upon complaining to customer care, they said there is a problem with TATA DOCOMO internet service, so I asked them to increase my validity for two more days because I have paid 63 Rupees for 30 days Validity and not for 28 days, Y did my service stop before 2 days. The customer care has not responded properly. TATA DOCOMO shame on you.

It is very clear that the problem is from TATA DOCOMO so they must address to the customer, atleast they could have informed to the customers that they are experienceing problem in their internet service so that the customer is aware, contrary to that I an receiving reminder messages from TATA DOCOMO since 2nd Jan 2012 that the GPRS pack will expire on 6th Jan 2012, that clearly shows that they are not bothered about their internal technical problem and are least bothered to solve the issue.

Order no 2843206

It is relay difficult to deal with these people .I received my order that was used, damaged and incomplete .I send back and it is received as per courier by Napptol but nobody is confirming it from Naaptol on mail and phone .

To,

Customer Care Head,
CC Avenue

Sub:- Money has been debited from my account for a failed transaction.

I was making an online payment for JustBake Confectionery on 7 Jan, 2012. The process completed by debiting money from my account, but the transaction failed. I have tried to call the customer care and reply to their mail, but in vain. Please look into the issue asap and transfer the money (Rs.600) to my account asap.

Details:- CCAvenue Order No. EC7920120107050102 :: Transaction Failure (Rs.600)

Yours Truly,
Poonam

I had ordered an ASUS LAPTOP (X53SC-SX492D) on 12-14th December, 2011 from LETSBUY with ORDER NO. LSB 719777
At the time of ordering the product was showing as "IN STOCK" and to be delivered within 4-7 days...

Similar to many other users LETSBUY disappointed me and on the 8th day i receive a mail from them telling that the product has suddenly gone OUT OF STOCK and they are trying to procure it and will deliver at the earliest.

At the time of ordering i was on a vacation and wanted them to deliver there as i expected that they will deliver within atleast 12 days... but then they failed and i had to return.

Now they are cheating on me by telling they cannot change the shipping address since that is allowed within 1 day of placing the order.. even though it is in this case their fault that they didn't deliver by the time promised.

Secondly i now dont want to buy from them as now it is close to 15-17 days, i have sent a dozen of mails to their so called CUSTOMER SUPPORT TEAM for cancelling the order but no response from them.
I now have a feeling LETSBUY is a FRAUD, guys learn from "FLIPKART".. atleast they dont break promises on product delivery.

AND the most irritating thing is that the same LAPTOP MODEL from ASUS which they told to me as being OUT OF STOCK to me is being shown as AVAILABLE and also promising a delivery time of 4-7 days. (GUYS how many more guys are you expecting to cheat under this scam).

I want ORDER NO LSB 719777 to verified at the earliest and if their is nothing you can do (not even change the bloody shipping address) then i would like to cancel the order and never ever dream of buying anything from LETSBUY.